Welcome
Welcome to the GoodAgain Help Center! This guide will help you get the most out of GoodAgain - the platform that turns customer complaints into loyalty.
What is GoodAgain?
GoodAgain helps you turn unhappy customers into loyal ones. When a customer has a bad experience, they scan your QR code and chat with an AI assistant that:
Listens to their complaint
Analyzes the severity
Suggests an appropriate offer (discount or free item)
Sends them a reward code instantly
You stay in control - review complaints, approve offers, and track everything from your dashboard.
Quick Links
Getting Started - Set up your account and QR codes
Handling Complaints - Review and resolve customer issues
Rewards & Offers - Configure discounts and free items
Team Management - Add managers and staff
FAQs - Common questions answered
Need Help?
Email: [email protected]
Response time: Within 24 hours
Last updated